Shipping policy

Purchases are shipped from our workplace in Gurgaon, Haryana.

Due to COVID-19, we cannot commit on delivery timelines. We do request you to bear with us in the case of slight delays. As per safety protocols while we are currently accepting online orders to ship within India, due to changing nature of the situation, we reserve the right to pause deliveries at any time if so warranted.

Delivery Guidelines

Certain courier partners may request an OTP to complete delivery. This will need to be provided for completion of delivery. OTP will be sent to the number inputted at time of placing the order.
Madhav Mohini is not responsible for damage after delivery.
For all claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges will be made known to customers before making payments.
All product weights mentioned on the site take into account packaging as well.
All deliveries are made by courier partners and hence Madhav Mohini does not control timings or charges.
Domestic deliveries (based on past experience) take 2-7 days, depending upon courier partner and location of delivery.
In case there is a special request, kindly contact our customer support team well in advance - info@madhavmohini.com